Frequently Asked Questions

What types of third-party compliance information does the trust coe currently support?

The trust coe currently supports the following types of  third-party compliance reports:

  • SOC 1 – Focused on internal controls over financial reporting (ICFR).
  • SOC 2 – Evaluates controls related to security, availability, processing integrity, confidentiality, and privacy.

We are actively expanding our capabilities to support additional frameworks, including ISO 27001, GDPR, HIPPA,  and other industry standards. Stay tuned for updates as we broaden our offerings.

How can the trust coe platform simplify third-party compliance information management for our organization?

trust coe streamlines third-party compliance information management by automating its collection, organization and analysis. Key benefits include:

  • Centralized Repository – Securely stores all compliance information in one place for easy access and organization.
  • Automated Workflows – Reduces manual effort by standardizing reviews and automating key processes.
  • Real-Time Monitoring – Provides continuous visibility into compliance status and risk insights.
  • Enhanced Collaboration – Facilitates seamless communication and coordination across teams.

By leveraging automation and intelligent workflows, the trust coe platform enhances efficiency, reduces administrative burdens, and improves overall risk management.

Can multiple teams collaborate when using trust coe?

Absolutely! The trust coe platform is designed to facilitate seamless collaboration across teams and departments. It enables multiple users to securely access, review, and manage TPA reports in a centralized environment. With role-based access controls, real-time updates, and workflow automation, teams can efficiently coordinate tasks while maintaining data integrity and security.

What is a Trust Center of Excellence, and how does it benefit our organization?

A Trust Center of Excellence is a specialized team or function dedicated to managing Third-Party compliance information and strengthening your organization’s risk and compliance posture. Key benefits include:

  • Consistent Reviews – Standardizes the evaluation of third-party compliance information to ensure uniform, reliable assessments.
  • Process Efficiency – Automates and streamlines report management, reducing manual effort and accelerating turnaround times.
  • Enhanced Vendor Oversight – Increases visibility into third-party risks, enabling more informed and strategic decisions.

By centralizing and optimizing the management of third-party compliance information, the trust coe helps organizations minimize risks associated with third-party relationships—driving smarter, safer partnerships.

Is there a trial period or demo available for the trust coe platform?

Yes! We offer personalized demos and trial periods, allowing you to explore the features and benefits of the trust coe platform firsthand. Contact us to schedule a demo or request a trial, and our team will guide you through the platform’s capabilities to ensure it meets your organization’s needs.

How can the trust coe assist in risk assessment based on third-party compliance information?

The trust coe helps organizations assess risk by analyzing third-party compliance information to identify potential control gaps and risks. Our approach includes:

  • Report Analysis – Reviewing SOC 1, SOC 2, and other TPA reports to assess compliance with industry standards and best practices.
  • Risk Scoring – Utilizing a structured methodology, such as our Reliance Score, to assess the appropriateness and reliability of the compliance information. This evaluation considers specific factors, including control effectiveness, report scope, and identified findings, to support informed decision-making.
  • Control Mapping – Aligning reported controls with regulatory and organizational risk frameworks to determine areas requiring remediation.
  • Actionable Insights – Providing guidance on mitigating risks, strengthening compliance, and making informed vendor risk management decisions.

How does trust coe ensure the security of sensitive third-party compliance information?

trust coe prioritizes the security and confidentiality of third-party compliance information through a comprehensive set of robust security controls, including encryption, strict access controls, and other industry best practices to safeguard sensitive information.

How does trust coe help with audit readiness and regulatory compliance?

trust coe enhances audit readiness and regulatory compliance by performing in-depth analysis of third-party compliance information and providing:

  • In-Depth Report Analysis – Evaluates third-party compliance data to uncover gaps, assess control effectiveness, and identify potential risks.
  • Real-Time Dashboards – Delivers clear visibility into compliance status, audit findings, and remediation progress.
  • Standardized Documentation – Centralizes third-party compliance information and ensures consistent reporting for audits and inspections.

By automating key processes and applying structured analysis, the trust coe helps organizations proactively manage compliance and stay audit-ready at all times.

Can the trust coe platform integrate with our existing systems and tools?

Yes, the trust coe platform is designed for seamless integration with your existing systems, enabling streamlined workflows and enhanced interoperability. Its flexible architecture ensures compatibility with a wide range of tools, allowing for:

  • Efficient Data Exchange – Automates information flow across platforms, reducing manual input and minimizing errors.
  • Improved Risk Management – Consolidates data across systems to enhance visibility into third-party risks.
  • Scalability & Customization – adapts to your organization’s unique needs, supporting diverse compliance frameworks and security protocols.

With these capabilities, trust coe platform simplifies third-party compliance management while driving operational efficiency and scale.

How can we get started with the trust coe platform?

Getting started is simple! Contact our team, and we’ll guide you through the onboarding process, which includes:

  • Platform Setup – Ensuring seamless integration with your existing systems.
  • User Training – Providing hands-on training to help your team maximize the platform’s capabilities.
  • Customization & Support – Tailoring configurations to meet your organization’s specific needs.

Our team is here to support you every step of the way, ensuring a smooth and efficient transition to the trust coe platform.