Frequently Asked Questions

What types of TPA reports does the trust coe currently support?

The trust coe currently supports the following Third-Party Assurance (TPA) reports:

  • SOC 1 – Focused on internal controls over financial reporting (ICFR).
  • SOC 2 – Evaluates controls related to security, availability, processing integrity, confidentiality, and privacy.

We are actively expanding our capabilities to support additional TPA frameworks, including ISO 27000 and other industry standards. Stay tuned for updates as we broaden our offerings.

How can the trust coe platform simplify TPA report management for our organization?

The Trust CoE platform streamlines Third-Party Assurance (TPA) report management by automating the collection, analysis, and tracking of reports. Key benefits include:

  • Centralized Repository – Securely stores all TPA reports in one place for easy access and organization.
  • Automated Workflows – Reduces manual effort by standardizing reviews and automating key processes.
  • Real-Time Monitoring – Provides continuous visibility into compliance status and risk insights.
  • Enhanced Collaboration – Facilitates seamless communication and coordination across teams.

By leveraging automation and intelligent workflows, the trust coe platform enhances efficiency, reduces administrative burdens, and improves overall risk management.

Can multiple teams collaborate when using trust coe?

Absolutely! The trust coe platform is designed to facilitate seamless collaboration across teams and departments. It enables multiple users to securely access, review, and manage TPA reports in a centralized environment. With role-based access controls, real-time updates, and workflow automation, teams can efficiently coordinate tasks while maintaining data integrity and security.

What is a Trust Center of Excellence, and how does it benefit our organization?

A Trust Center of Excellence (Trust CoE) is a specialized team or function dedicated to managing Third-Party Assurance (TPA) reports and strengthening your organization’s risk and compliance posture. Key benefits include:

  • Consistent Reviews – Standardizes the evaluation of TPA reports, ensuring uniform and reliable assessments.
  • Process Efficiency – Automates and streamlines report management, reducing manual effort and improving turnaround times.
  • Enhanced Vendor Oversight – Provides greater visibility into third-party risks, helping organizations make informed decisions.

By centralizing and optimizing TPA report management, the Trust CoE enhances security, improves governance, and minimizes risks associated with third-party relationships.

Is there a trial period or demo available for the trust coe platform?

Yes! We offer personalized demos and trial periods, allowing you to explore the features and benefits of the trust coe platform firsthand. Contact us to schedule a demo or request a trial, and our team will guide you through the platform’s capabilities to ensure it meets your organization’s needs.

How can the trust coe assist in risk assessment based on TPA reports?

The trust coe helps organizations assess risk by analyzing Third-Party Assurance (TPA) reports to identify potential control gaps and security risks. Our approach includes:

  • Report Analysis – Reviewing SOC 1, SOC 2, and other TPA reports to assess compliance with industry standards and best practices.
  • Risk Scoring – Utilizing a structured methodology, such as our Reliance Score, to assess the appropriateness and reliability of a TPA report. This evaluation considers specific factors, including control effectiveness, report scope, and identified findings, to support informed decision-making.
  • Control Mapping – Aligning reported controls with regulatory and organizational risk frameworks to determine areas requiring remediation.
  • Actionable Insights – Providing guidance on mitigating risks, strengthening compliance, and making informed vendor risk management decisions.

How does the Trust CoE ensure the security of sensitive TPA report data?

The trust coe prioritizes the security and confidentiality of TPA report data through a comprehensive set of robust security controls, including encryption, strict access controls, and other industry best practices to safeguard sensitive information.

How does the trust coe help with audit readiness and regulatory compliance?

The trust coe enhances audit readiness and regulatory compliance by performing a detailed analysis of TPA reports and providing:

  • In-Depth Report Analysis – Evaluates TPA reports to identify compliance gaps, control effectiveness, and potential risks.
  • Real-Time Dashboards – Offers visibility into compliance status, audit findings, and remediation progress.
  • Standardized Documentation – Centralizes TPA reports and ensures consistency in reporting for audits and inspections.

By automating key processes and conducting structured TPA report analysis, the trust coe helps organizations proactively manage compliance and audit requirements.

Can the trust coe platform integrate with our existing systems and tools?

Yes, the trust coe platform is designed for seamless integration with your existing systems, enabling streamlined workflows and enhanced interoperability. Its flexible architecture ensures compatibility with a wide range of tools, allowing for:

  • Efficient Data Exchange – Automates the flow of information between platforms, reducing manual input.
  • Improved Risk Management – Enhances visibility into third-party risks by consolidating data across systems.
  • Scalability & Customization – Adapts to your organization’s unique needs, supporting various compliance frameworks and security protocols.

With these capabilities, the trust coeplatform simplifies third-party assurance management while optimizing operational efficiency.

How can we get started with the trust coe platform?

Getting started is simple! Contact our team, and we’ll guide you through the onboarding process, which includes:

  • Platform Setup – Ensuring seamless integration with your existing systems.
  • User Training – Providing hands-on training to help your team maximize the platform’s capabilities.
  • Customization & Support – Tailoring configurations to meet your organization’s specific needs.

Our team is here to support you every step of the way, ensuring a smooth and efficient transition to the trust coe platform.